Check that the device which you use to install the AeroCount PM detector has Wi-Fi functionality turned on, and that flight mode (airplane mode) is turned off. If this is the case, and you still experience problems, you can try the following 3 steps, in order:
- Reset the AeroCount fine dust detector by pressing the reset button with a pen or other pointed object for at least 10 seconds, which is located on the bottom of the detector (see General description). If this does not solve the problem, see 2.
- Go to your saved networks and delete the Wi-Fi network AeroCount AirMonitor if you have saved it before. Then, if necessary, perform 1. again. If this does not solve the problem (after performing 1. again), see 3.
- Are you working on a mobile or tablet? Sometimes, it can help to install the device on a laptop (or computer with a Wi-Fi connection).