The Status LED blinks when the device is on, but not connected to the internet (Wi-Fi). If the flashing pattern is off for 2 seconds and on for 1 second, then the problem is within the detector – Wi-Fi system. For example, because the Wi-Fi password has not been entered correctly. If the blink pattern …
Congratulations! Your detector is correctly connected to your Wi-Fi network and the AeroCount server. You cannot disable this function. If this causes problems, please contact us. Is your Status LED lit without flickering, but you do not see any data in the connected (web) application account? You have a unique situation that we have not encountered …
Resetting the detector discards old settings and requires going through step 5 again (connecting to the Wi-Fi network), the Wi-Fi password will then need to be resubmitted. You can reset the detector by pressing the reset button with a pen or other pointed object for at least 10 seconds. The reset button is located on …
Resetting the detector, requires it to be reconnected to your Wi-Fi network. The 5 token words belonging to your device will be shown during the reconnection process.
Make sure your Wi-Fi is working properly by using another device connected to your Wi-Fi network. Check whether you have correctly remembered and entered your own Wi-Fi network password when connecting the AeroCount particulate matter detector to your Wi-Fi network. (For example, by forgetting the network on your computer/laptop/phone/tablet and reconnecting to your Wi-Fi network.) …
I can’t connect the detector to my Wi-Fi network. Read More »
The AeroCount PM detector is not connected to the Wi-Fi if it is flashing in a ‘2-second off, 1-second on’ pattern (see more information about the Status LED and flashing patterns under Using the device).
It can take a while before the pop-up screen is loaded, sometimes causing an error page to appear. If the connection attempt is displayed in your notifications, you can usually refresh the page by clicking on it. This should then reopen the popup with the correct page. As long as you are connected to the AeroCount …
It can take some time for the pop-up screen to appear. If this has not happened after 30 seconds, you may have turned this function off in the settings of your device. As long as you are connected to the AeroCount Airmonitor network you can always access the login page by opening a browser and typing in …
Check that the device which you use to install the AeroCount PM detector has Wi-Fi functionality turned on, and that flight mode (airplane mode) is turned off. If this is the case, and you still experience problems, you can try the following 3 steps, in order: Reset the AeroCount fine dust detector by pressing the …
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De Status LED knippert als het apparaat aanstaat, maar het geen verbinding heeft met het internet (Wi-Fi). Als het knipperpatroon 2 seconden uit en 1 seconden aan is, dan ligt het probleem binnen het detector-WiFi systeem. Bijvoorbeeld omdat het Wi-Fi wachtwoord niet goed is ingevuld. U kunt het apparaat opnieuw koppelen met Wi-Fi door de …
Druk de reset knop 3 seconden in. De detector gaat opnieuw in de Wi-Fi verbindingsstatus. Verbind met uw smartphone of computer met het netwerk van de detector (AeroCount Monitor). De pop-up komt opnieuw tevoorschijn en u krijgt uw 5 tokenwoorden opnieuw te zien. Geen pop-up scherm? Ga dan naar “192.168.1.1” in uw webbrowser.
